FairCheckAnswers › Employment Hero

Does Employment Hero interpret Modern Awards automatically?

Yes, partly, and it is the only one of the four most common systems that does it as standard. Employment Hero Payroll (formerly KeyPay) includes an award interpretation engine with around 69 pre-built Modern Awards, applying base rates, penalties, overtime and allowances from timesheet data, and updated when the Fair Work Commission changes rates.

Three things stay with you: awards outside the pre-built list, enterprise agreements, and assigning each employee to the right award and the right classification in the first place. That last one is where the remaining risk lives.

Verified against Employment Hero's published documentation on 2 September 2026. General information about how the product works, not legal advice. Of the systems compared on this site, this is the strongest position on award interpretation, and we say so. If you believe something here is out of date, tell us and we will correct it.

What the engine genuinely does for you

Credit where it is due. This is a real award interpretation engine, not a marketing claim. It reads timesheet data and applies the award's pay rules to it: base rates by classification, weekend and public holiday penalties, shift loadings, overtime thresholds and multipliers, and allowances. When the Fair Work Commission changes rates, the pre-built awards are updated, which removes the single most common cause of drift in manually configured payroll.

If you are on Employment Hero with a workforce covered by one of the pre-built awards, you have solved a problem that most Australian businesses have not.

Where the line actually sits

LayerHandled byDetail
Penalty and overtime calculationEngineApplied from timesheet data
Annual rate updatesEnginePre-built awards are maintained
Allowances defined in the awardEngineWhere configured against the award
Awards outside the pre-built listYou build itAround 69 pre-built of 121 total
Enterprise agreementsYou build itVia the pay conditions engine
Which award covers the businessYouA coverage judgement
Which classification the employee is onYouThe highest-risk input
Whether the hours carry shift contextYouNight work, higher duties, breaks

The 69 out of 121 question

There are 121 Modern Awards in the Australian system. Around 69 are pre-built in Employment Hero. That covers a majority of common awards, and for most businesses it will include theirs. But if yours is not on the list, the pay rules have to be built by hand in the pay conditions engine, and the accuracy of that build is yours rather than something the vendor maintains for you. It is worth knowing which side of that line you are on before assuming you are covered.

Enterprise agreements are a build, not a download

Employment Hero's pay conditions engine can express an enterprise agreement's rules, which is a genuine capability that most payroll products lack entirely. But it is a build. Nobody hands you a maintained, tested EA ruleset the way they hand you a pre-built award.

This matters more than it sounds, because an enterprise agreement operates as an override on top of the award floor and can never leave an employee worse off than the award would have. So a hand-built EA ruleset needs testing against two things: its own terms, and the underlying award it must not fall below. A ruleset that faithfully implements the EA and quietly drops below the award floor on some shift pattern is still an underpayment.

Why an award engine does not end the risk

This is the part worth being clear about, because it is easy to read "award interpretation included" as "compliance solved".

An engine calculates correctly from the inputs it is given. So the risk does not disappear, it moves upstream to those inputs, and it concentrates in two places.

Classification. The engine applies the rules of the award and level you assigned. It cannot know that the employee's actual duties changed eighteen months ago, or that a role sitting on Level 2 has been doing Level 4 work, or that an occupational award displaces the industry award you selected. Assign a plausible but wrong classification and the engine will produce wrong pay every cycle, precisely, and with total confidence. Nothing will flag it, because from the engine's point of view nothing is wrong.

Shift context. The engine reads hours. If the hours reaching it do not carry the detail that changes the rate, the rate does not change. Night work recorded as ordinary hours is paid as ordinary hours. Higher duties worked for three days of a fortnight, recorded as the substantive role, are paid as the substantive role. A break the employee did not actually get to take is paid as a break taken.

Under the Fair Work Act, the obligation to pay correctly sits with the employer, not the vendor. An engine is a very good way to remove calculation error. It is not a transfer of legal responsibility, and it does not check its own inputs.

Common questions

How many awards does Employment Hero have pre-built?

Around 69 Modern Awards are pre-built in Employment Hero Payroll. There are 121 Modern Awards in the Australian system, so the pre-built library covers a majority of common awards but not all of them. If your award is not on the list, the pay rules have to be built manually using the pay conditions engine, and the accuracy of that build is your responsibility rather than something maintained by the vendor.

Does Employment Hero handle enterprise agreements?

Not as a pre-built item. Employment Hero provides a pay conditions engine that lets you build an enterprise agreement's rules yourself, which is a genuine capability, but it is a build rather than something supplied and maintained for you. Because an enterprise agreement operates as an override on top of the award floor and can never leave an employee worse off than the award, a hand-built EA ruleset needs testing against the underlying award as well as against its own terms.

If Employment Hero interprets awards, can an employer still underpay?

Yes. An award engine calculates correctly from the inputs it is given, so the remaining risk moves upstream to those inputs. The two that matter most are classification, meaning whether the employee was assigned to the right award and the right level for the duties they actually perform, and shift context, meaning whether the hours reaching the engine carry the detail that changes the rate, such as night work, overtime or a higher duties period. An engine fed a plausible but incorrect classification will produce incorrect pay every cycle with complete confidence.

Check the inputs, not just the arithmetic

FairCheck is an independent layer that tests pay against the award or agreement that actually applies, focused on the classification and shift-context questions an award engine cannot verify for itself. In beta now, with early access opening to the waitlist first.

Join the waitlist Compare all four systems

FairCheck is an independent product and is not affiliated with, endorsed by or sponsored by Employment Hero. Employment Hero and KeyPay are trade marks of Employment Hero Pty Ltd. This page describes publicly documented product behaviour as at 2 September 2026 and is general information, not legal advice.