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Telstra Award pay rates 2026–27
The minimum hourly rates and penalty rates under the Telstra Award 2015 [MA000123], in force from 1 July 2026. The lowest adult rate is $28.00 an hour, or $35.00 for casuals.
Minimum hourly rates
Adult rates per hour. The casual rate includes the casual loading. Junior, apprentice and trainee rates are set separately in the award.
Clerical and Administrative Stream
| Classification | Full-time & part-time | Casual |
|---|---|---|
| Clerical and Administration Level 1 | $28.00 | $35.00 |
| Clerical and Administration Level 2 | $28.92 | $36.15 |
| Clerical and Administration Level 3 | $30.45 | $38.06 |
| Clerical and Administration Level 4 | $33.23 | $41.54 |
| Clerical and Administration Level 5 | $35.63 | $44.54 |
Technical Stream
| Classification | Full-time & part-time | Casual |
|---|---|---|
| Telecommunications Trainee | $28.00 | $35.00 |
| Telecommunications Technical Employee | $30.45 | $38.06 |
| Telecommunications Technician | $32.33 | $40.41 |
| Advanced Telecommunications Technician | $33.23 | $41.54 |
| Principal Telecommunications Technician | $35.63 | $44.54 |
| Telecommunications Associate | $38.50 | $48.13 |
Customer Contact Stream
| Classification | Full-time & part-time | Casual |
|---|---|---|
| Customer Contact Officer Level 1 | $28.92 | $36.15 |
| Customer Contact Officer Level 2 | $30.45 | $38.06 |
| Principal Customer Contact Specialist | $32.09 | $40.11 |
| Customer Contact Team Leader | $33.23 | $41.54 |
| Principal Customer Contact Leader | $35.63 | $44.54 |
Sales Stream
| Classification | Full-time & part-time | Casual |
|---|---|---|
| Sales Professional | $30.55 | $38.19 |
Media Stream
| Classification | Full-time & part-time | Casual |
|---|---|---|
| Media Relations Officer | $33.23 | $41.54 |
| Senior Media Relations Officer | $35.63 | $44.54 |
Technical Professional Stream
| Classification | Full-time & part-time | Casual |
|---|---|---|
| Technical Professional Level 1 | $39.91 | $49.89 |
| Technical Professional Level 2 | $41.25 | $51.56 |
| Technical Professional Level 3 | $45.09 | $56.36 |
| Technical Professional Level 4 | $50.84 | $63.55 |
Source: the Fair Work Commission's published rates. Check them against the award or the Fair Work Ombudsman's pay guide.
Telstra Award: common questions
What is the minimum pay rate under the Telstra Award?
From 1 July 2026, the lowest adult classification, Clerical and Administration Level 1, is $28.00 an hour for full-time and part-time employees and $35.00 an hour for casuals, which includes the casual loading. Higher classifications are paid more; the full table is on this page.
When do Telstra Award pay rates change?
The Fair Work Commission reviews minimum wages every year, and new rates usually apply from the first full pay period on or after 1 July. The rates on this page apply from 1 July 2026.
How do I check a payslip against the Telstra Award?
Upload the payslip to FairCheck's free payslip check. It reads the pay lines, confirms the award and classification with you, and shows whether the rates, penalties and super meet this award, with the reasoning for every line.