Help
How each screen in FairCheck works, what its labels mean, and what it can and can't tell you. The same notes open from the ? beside any heading in the app.
Dashboard
The dashboard is the landing page after you sign in. It leads with how your last pay run went and anything that needs you, then lays out shortcuts to each part of FairCheck.
Needs attention
Some of what FairCheck checks against is saved once and reused: a person's award, level, age and enterprise agreement. Saved details can go out of date without anyone noticing, so FairCheck watches for the common cases and asks you to confirm them. These are not underpayments. They are settings to look at before a future pay is checked against the wrong floor.
Payslip compliance
This page is where every payslip in your account is checked against the relevant modern award, or against your enterprise agreement where one covers the employee. Payslips arrive here whether you upload them yourself or they come in from a connected payroll system, the API or a webhook. The page has three parts: the upload bar, the result tiles, and the list of payslips.
Confirm payslip details
This wizard sits between reading an uploaded payslip and checking it. It groups the payslips waiting for you by person, asks you to confirm the award and level for each group, or set them yourself if you know them, and then collects the hours, so the checks run against the right minimums. Five steps run along the top: "Review", "Employees", "Award & level", "Hours" and "Confirm". Use "Continue ›" and "‹ Back" at the bottom, or click a completed step to jump back to it. Your browser's back and forward buttons also move between steps.
Payslip result
The result page for one payslip. It reads top to bottom: the verdict in one sentence, each thing that looks wrong in plain words with the one thing to do about it, the next step as a button, and the technical detail one click away under "See the full breakdown".
- The verdict
- Ready to fix
- Letter to the employee
- The full breakdown
- How the gap is shown
- What we checked
- When were the hours worked?
- Was the public holiday worked?
- Does this person work in that state?
- Was a meal supplied on the overtime days?
- How much this is worth
- How this was decided
- Award for this payslip
- AI review
- Payslip details
- Share this result
- Report an inaccuracy
- What we sent to the AI
- Read this payslip again with AI
Upload results
This page follows one upload from start to finish: how far extraction has got, what still needs you, and the result for every payslip in that batch. It is scoped to a single upload, so a second upload landing while you work through the first does not muddle the two. You reach it from the "This upload's progress and results" link on Confirm payslip details; payslips that arrive through the API, a webhook or a connector have no upload and no page here.
Check a pay run
Every person in the latest pay run is priced from their profile and their hours, then compared with what payroll is about to pay. Only the exceptions are shown. This is the one screen that can stop an underpayment before the money moves rather than find it afterwards.
Reports
An audit of one person's pay over a date range: what the checks found overall, what stands out, and a spreadsheet of every payslip and every finding. Reports are generated in the background and kept, so you can download them again later or regenerate one after correcting something.
Employers
An employer is the business whose payslips you check. Each employer's people, enterprise agreement and policy library hang off this record, so one setup covers everyone who works for them. If you run a bureau, you can hold many employers under one account.
Employees
The people at one employer, and the details that decide how each person's pay is checked. FairCheck checks pay against the award a person is employed under, so it needs to know which one that is. Set it once and it's used for every payslip of theirs from then on — whether you upload it or it comes in from a connected payroll system.
Confirm a person's setup
Each person is set up once: their award, level, employment type, age, apprentice status and enterprise agreement. Every pay of theirs is then checked against that setup, with no confirmation step each time. Open it from "Confirm" on the "Confirm your people" list, from a person's record, or from "Review" on the needs-attention list.
Enterprise agreements
An enterprise agreement is a pay and conditions agreement negotiated between an employer and its employees and approved by the Fair Work Commission; it replaces the award but can't leave anyone worse off overall. Where an agreement sets a rate for a classification, that rate becomes the compliance floor instead of the award. Agreements live under an employer, and only account admins can open them.
Work profiles
A work profile is one set of answers — which award, what level, the usual pattern, breaks and allowances — applied to everyone it fits. Answer the questions once for your truck drivers and once for your office staff, rather than once per person, and reuse both on the next upload.
Import a timesheet
Upload a timesheet export and the hours land on each person's record as dated shifts, so a fortnightly or monthly payslip is priced against the hours actually worked in each week. You see who matched before anything is saved.
Import a payroll export
A payroll export is the spreadsheet your payroll system downloads: Xero's Payroll Activity Summary, a MYOB or KeyPay pay run detail, an employee list, a timesheet export. Upload one on the Payslip compliance upload bar and this page shows what FairCheck read from it before anything is saved. Nothing is imported until you click "Import N payslips".
Integrations
The Integrations page is where payroll data gets into FairCheck without anyone uploading a file. There are two routes in: push pay runs to FairCheck's signed webhook from your own systems, or connect a payroll platform and let FairCheck pull the data. Either way, every payslip that arrives goes through the same compliance checks as an uploaded one.
HR Chat
An assistant for questions about Australian pay rates, awards, classifications, penalties, leave and other workplace entitlements — and about whatever you are looking at in FairCheck.
Award pay calculator
The Award pay calculator is a public, three-step wizard that works out which modern award and classification likely cover a job, then prices a typical week against that award's published rates. It is for someone asking about their own pay; it does not create a payslip or a result in an account. The Start again button clears everything and returns to the first question.
MAPD Data Explorer
The MAPD Data Explorer lets you browse the modern-award reference data FairCheck holds — the same awards the compliance engine checks payslips against. As the page says, it shows "what the webhook/sync saved in the database, with strict limits." You need to be signed in to use it.
Account settings
Account settings cover the organisation-level choices FairCheck makes on your behalf: the account's name and avatar, how long payslip data is kept, whether scanned originals are retained, how patiently the hours-request chain waits, the pseudonym key used for in-browser redaction, and who owns the account. Most of it lives under Edit Account; the data-retention promise is also shown read-only on the account page for every member.
Team members
A team account's page lists everyone who belongs to it and every invitation still waiting for an answer. Admins invite people, adjust their permissions and remove them from here. The Admin console entry in the navigation opens this same page.
Billing and plans
FairCheck charges for the employees you check, not the people who log in. Team members are free and unlimited. The Billing page (in your account menu) shows how many employees you're paying for, how many are in use, and your invoices.
API Tokens
API tokens are the bearer credentials for the FairCheck API — "Bearer tokens for the FairCheck API. Treat them like passwords." Tokens belong to you, not to an account: a token identifies the user who created it and inherits that user's account memberships. Open the page from API in the settings navigation.
Your profile
Your profile holds the details that belong to you rather than to any account: your name, email address, avatar, password, two-factor authentication and how FairCheck looks for you. It is reached from Profile and Password under Your account in the settings navigation. Organisation-level settings live under Account settings.