Needs attention
Some of what FairCheck checks against is saved once and reused: a person's award, level, age and enterprise agreement. Saved details can go out of date without anyone noticing, so FairCheck watches for the common cases and asks you to confirm them. These are not underpayments. They are settings to look at before a future pay is checked against the wrong floor.
When anything needs a look, a grey "N to review" badge appears at the top of every page. Click it to open the list. Clearing every item removes the badge. Nothing on the list changes a saved rate by itself: each item only asks.
What raises an item
- A junior's birthday. Junior rates step up with age. Three weeks before someone under 21 has a birthday (and for two weeks after, if nobody looked), FairCheck reminds you so payroll moves them to the new rate before the next pay run. This needs their date of birth on file.
- An agreement past its nominal expiry. An enterprise agreement keeps applying after its nominal expiry until it is replaced or terminated, so FairCheck keeps checking against it. Answer "Still in operation", or enter the date it was replaced or terminated (the same field as "Replaced or terminated on" on the agreement's edit page).
- An award rate change. When new rates for an award your people are on take effect (usually 1 July), you get a notice for each award. Checks for pay periods from that date already use the new minimum; the notice is a reminder to make sure payroll is paying it. Click "Got it" to dismiss it.
- Someone set up on a guess. If a person's award or level was assumed or was our guess rather than confirmed, their results rest on that assumption. The item stays until someone confirms their details, then it clears itself.
- A payslip that doesn't match saved details. For example, a different employment type from the one saved.
Reviewing an item
"Review" opens the setting the item is about: the person's details, or the agreement. Confirm or change it there. "Mark as checked" clears the item once you're satisfied nothing needs to change.